This page is your central hub for everything you need as a current client — from scheduling and communication to forms and reminders.

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Normal Business Hours

Monday-Friday 9am-6pm- Clinic line is answered by our Practice Lead, Cristine during these hours.

Some providers offer after hours appointments but phones are not answered during this time.

 

Scheduling & Appointments

You can book, change, or cancel appointments directly through our client portal: anmhealthllc.clientsecure.me

 

Please remember:

• Appointments fill quickly — book in advance to secure your preferred time.

• If you need to cancel, provide at least 48 hours’ notice to avoid a late cancellation fee.

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Communication

We do not respond to after-hours messages. Messages received outside of business hours will be returned the next business day during normal office hours.

 

Please note:

• ANM Health LLC does not offer emergency or crisis services.

• We are always happy to discuss side effects or minor medication concerns during business hours.

• Medication changes will require a scheduled appointment.

• Any significant change in mood, behavior, or health will also require a visit for appropriate evaluation.

 

If you need an after-hours consultation, limited phone call appointments are available on a first-come, first-served basis.

• Calls are up to 30 minutes

• Billed at $100 at the time of booking

• Not billable to insurance

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Copays & Fees

To help keep our scheduling and billing processes running smoothly, all copays and appointment fees are due the morning of your scheduled visit.

 

Payments are automatically processed using the card on file before your appointment begins.

If a payment cannot be collected, your appointment may need to be rescheduled until the balance is settled.

 

For patients with a balance, please note:

 

• Balances over $200 must be paid down prior to scheduling or being seen.

• We offer CareCredit for those who need a flexible payment plan option.

 

Transparent, consistent billing helps us spend more time on what matters most — your care.

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Medication Refill Requests

To ensure your medications are managed safely and efficiently, all refill requests must be submitted through our Refill Request Form.  This allows your provider to review your chart, monitor for any upcoming appointments, and make sure refills are handled in the proper order.

 

Submit your refill request here: ANM Health Refill Request Form

 

Refill Processing Time

• Please allow up to 2 business days for refill requests to be processed.

• Requests submitted after business hours, on weekends, or holidays will be reviewed the next business day.

• We recommend submitting refill requests when you have 5–7 days of medication remaining.

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Important Refill Policies​

• Medication changes (including dose adjustments) require a scheduled appointment.

• Controlled medications require monthly follow-up appointments and an in-person visit every 6 months for compliance.

• If your balance is past due or exceeds $200, this could result in refills being delayed.

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Urgent Medication Needs

If you are running out of medication and unable to wait for a refill to process:, please contact your pharmacy to request a temporary emergency supply (if available).

 

ANM Health does not provide emergency refill services outside of business hours.

 

Our Commitment

We know how important consistency is in your care. Our refill process is designed to make medication management smooth, safe, and organized — ensuring you never miss a dose while maintaining the highest standards of clinical safety.